Friends, family and communities

Friends and fa

mily are

often the first to know that something isn’t right. You can make change happen.

One in three people experience abuse from a loved one in their lifetime. That means the likelihood that you know someone who is harming their partner or ex-partner, or that you will know someone in the future, is higher than you might think. We can help you understand more about harmful behaviour in relationships and what to do if you suspect someone’s hurting, scaring, or trying to control their partner or ex-partner.


Friends, family members, neighbours and colleagues are often the first to know when things are going wrong in a relationship, but it can be hard to know what to say or do. By helping people identify when others are using harmful behaviour and empowering them to be part of the solution, we can encourage people to think about the harm they’re causing and get support as early as possible.

A man standing in front of a group of people sitting on chairs.

Join a Make Change Happen community session

If you live in (or are concerned about someone in) Trafford or Sunderland you can now sign up to our free workshop, Make Change Happen. If you’re in Merseyside or Durham, watch this space as workshops for you are coming soon!

Our workshops are for people who are concerned that someone they know is using harmful behaviour towards a partner or ex-partner, as well as for people who want to learn more about unhealthy behaviour in relationships. During the 2.5-hour session, you’ll learn about what harmful behaviour looks like, what you can do to encourage someone to get support, and what support is available.

You can make change happen. Sign up to learn the skills you need today.

The next scheduled workshops are:

  • Sunderland - Wednesday 15th March

  • Trafford - Tuesday 28th March.

Other types of support

If you have concerns and would like to talk to someone about your specific situation, then please call the Respect Phoneline on 0808 802 4040 (open 10am-8pm Monday to Thursday and 10am-5pm on Fridays).

If you think someone is at risk of immediate harm, you should call 999 for emergency services.

Please note: Make Change Happen workshops are not suitable for professionals, for people who are concerned about their own behaviour, or for people concerned about their partner or ex-partner’s behaviour. You can visit our separate webpages:

If you’re looking for support for someone who is experiencing harmful behaviour, there are other organisations listed at the bottom of this page. Our partner organisation, Women’s Aid, also offers training which can help you understand how to respond in a supportive and helpful way. You can see available dates on Women’s Aid’s Eventbrite page.

What can you do if you’re concerned about someone else’s behaviour in their relationship?

It can be very worrying if you suspect that someone you know is hurting, scaring, or trying to control a loved one. It could be a friend, family member, neighbour or colleague that’s giving you the impression that something’s not quite right. So, what can you do?

Every situation is different, but we’ve answered some questions below to help you think about what you can do. Click on the question to read the answer.

If you’re in (or concerned about someone in) Trafford, Sunderland, Merseyside or Durham you can join one of our workshops to learn more.

Useful terms to know

There are various terms which people use to talk about harmful behaviour that you may not have heard before. We’ve listed some definitions below.

  • Coercive behaviour is when someone applies a significant amount of pressure to someone else to behave in a certain way. For example, Sam threatens to harm himself and becomes upset when Kris goes on nights out with friends. As a result, Kris declines invitations and distances himself from his friends due to the pressure from Sam. Coercive behaviour can be very subtle.

  • Controlling behaviour is a range of actions to make a person feel inferior or dependent. Some examples include telling people who they can and can’t see, where they can go, what they can wear, setting the rules of the house, giving them an allowance, or forcing them to stay at home.

  • Manipulation means to exploit, control or influence someone to your advantage. Examples are bending the truth, twisting facts and shifting blame.

  • Objectifying means to treat someone as an object and diminish their identify. For example, calling someone demeaning names repeatedly is degrading and can damage confidence and self-worth. Programmes like Make a Change, which help people make positive changes to their behaviour, encourage participants to always use their partner or ex-partner’s first name when talking about them.

  • Trauma is a term used to describe living through a very stressful, frightening or distressing event. Traumatic events can happen at any age and can cause long-lasting harm. Everyone has a different reaction to trauma, so you might notice effects quickly, or a long time afterwards. You can find more information on trauma on the Mind website.

  • Gaslighting means manipulating someone to make them question their own reality, to make them feel like they’re going mad. The term originates from the 1938 play Gas Light where the male partner continually changed the strength of the gas lanterns and made the female partner think she had done it.

  • Love bombing is when someone overwhelms you with loving words, actions, and behaviour as a manipulation technique. Excessive affection and attention can often be used by a partner to win over trust and affection to meet a goal.

  • Space for action means a person’s space to be themselves. It’s their ability to have their own opinions and make their own choices on how they want to live their life and spend their time. This includes the clothes they wear, the friends they have, the food they eat, and how they spend their money and free time. When someone is being harmed and controlled by someone else, it often impacts these areas of their lives, limiting their choices and freedoms.

If there are terms you feel are missing, you can let us know at makeachange@respect.org.uk


 

Other support organisations

Support for people experiencing harmful behaviour

You might know both the person using harmful behaviour and the person on the receiving end. There are lots of organisations who offer support to people being affected by the harmful behaviour of a loved one.

National Domestic Abuse Helpline: Run by the charity Refuge, the helpline offers free support and advice for victims of abuse, open 24 hours a day. Call 0808 2000 247 or visit nationaldahelpline.org.uk

Women’s Aid: You can use the Women’s Aid website to find the local service nearest you at womensaid.org.uk/womens-aid-directory, or start a webchat for direct support at chat.womensaid.org.uk

• Men’s Advice Line: A helpline for male victims of domestic abuse. Call 0808 801 3127 or visit mensadviceline.org.uk

Rape Crisis: A free phone and online chat service for anyone over 16 in England and Wales who has been affected by any form of sexual violence. Call 0808 500 2222 or visit rapecrisis.org.uk

• Galop: Supports LGBT+ people who are victims of domestic abuse, sexual violence, hate crime. Call 0800 999 5428 or visit galop.org.uk

Honour Based Abuse Helpline: Run by the charity Karma Nirvana, the helpline offers support to victims of honour-based abuse, including child marriage, virginity testing, enforced abortion and forced marriage. Call 0800 5999 247 or visit karmanirvana.org.uk

If you think someone is at risk of immediate harm, you should call 999 for emergency services.

A woman on the phone.
 

Services for other support

Below is a list of organisations who offer support with issues outside of harmful behaviour, if that’s also needed. Remember that issues with health or personal circumstances are never an excuse for using harmful behaviour – it’s always a choice.

• Mind: Provide advice and support to empower anyone experiencing a mental health problem. Visit mind.org.uk

• Age UK: Offer a free, confidential national phone service for older people, their families, friends, carers and professionals. Call 0800 678 1602 or visit ageuk.org.uk

StepChange: Free debt advice over the phone and online, and support for as long as you need it. Call 0800 138 1111 or visit stepchange.org

• Shelter: Free advice and support for individuals facing housing difficulties. Call 0808 800 4444 or visit england.shelter.org.uk

• Barnardos: Support and advice for children and young people, and their parents and carers. Visit barnardos.org.uk

• Samaritans: Talk through your concerns, worries and troubles 24 hours a day, 365 days a year. Call 116 123.